Trigger from your workflow
Job done, invoice paid, appointment completed — we hook into your booking tool, invoicing, calendar, or even a simple "done" WhatsApp from you.
Home / Systems / Review Engine
System · fully managed · cancel monthlyYour happiest customers forget to review.
Your angriest never do.
Review Engine fixes both: it asks every happy customer at exactly the right moment — and catches the unhappy ones privately, before they go public. Your Google rating climbs on autopilot, and reviews are the #1 factor in local search.
from €59/ month per location · setup €250 · comparable tools cost $249+/mo
What it is
A review machine that runs on your existing workflow
88% of consumers check reviews before choosing a local business, and Google ranks you partly on review count, recency and your responses. Review Engine automates the whole loop — request, interception, response — triggered by what you already do: finishing a job, closing an invoice, completing an appointment.
- Perfect timing — request lands when satisfaction peaks
- One-tap for customers — direct link to your Google review box
- Unhappy? Intercepted — private feedback first, alert to you
- AI responses — every review answered in your tone
- Email or WhatsApp — whichever your customers actually read
- Monthly report — rating trend, new reviews, competitors
› [invoice] Job #482 marked paid — trigger fired
› [wait] Optimal send window → Saturday 10:05
› [ask] "How did we do?" → customer taps 😊
› [review] New ★★★★★ on Google — "fast and spotless"
› [ai] Response drafted → you approve with one tap
› [rank] 4.6 → 4.7 ★ · 3 spots up in local pack
How it works
Four steps, zero new software for you
Satisfaction check first
Customer gets a friendly one-tap "how did we do?". Happy → straight to your Google review link. Unhappy → private feedback form + instant alert to you.
Reviews answered by AI
Every new review gets a personal draft response in your tone. Approve with one tap — or auto-publish for 5-star reviews. Google rewards responders.
Watch your rating climb
Monthly report: new reviews, rating trend, response rate, and how you stack up against three competitors you pick.
Who it's for
Use cases
Any business found through "near me" searches lives or dies by its Google rating:
🔨
Contractors & home services
You do great work, then forget to ask. Your competitor with 120 reviews gets the call, not you with 14. Every finished job now becomes a review request.
Reviews = the deciding factor for hiring🦷
Clinics, dentists & physio
Patients pick practices on rating. Requests go out after treatment (privacy-safe, no medical details), unhappy patients reach you privately first.
4.2★ → 4.7★ changes who calls🍕
Restaurants & cafés
Post-visit or post-delivery requests at the right hour, angry-guest interception before a public rant, and every review answered — even the 3-star ones.
Rating drives the Friday-night choice🚗
Garages, movers, cleaners
High-volume service businesses: each completed job pings a request automatically from your invoice tool. Volume compounds — 20 jobs/week = 15+ new reviews/month.
Set once, compounds foreverMade yours
How we customise it to your business
Your triggerBooking tool, invoice software, calendar, POS export, or a manual "done" message — whatever your workflow already produces.
Your timingStraight after service (restaurants) or next morning (contractors) — we tune the send window to your customer mood curve.
Your messagePersonal, in your tone and language(s), signed by the person who did the job if you want.
Your escalationWho gets alerted on unhappy feedback and how fast — WhatsApp, email or phone-worthy urgency rules.
Your platformsGoogle is core; Tripadvisor, Trustpilot or Facebook requests can be mixed in per customer segment.
Response styleApprove-first or auto-publish thresholds — you choose how hands-off the responding gets.
Pricing
Priced for solo businesses, not enterprise suites
Review Engine
€59/mo
per location · one-time setup €250 · cancel monthly. Podium charges $249–599/mo for this.
- Trigger integration with your workflow
- Unlimited review requests (fair use)
- Unhappy-customer interception + instant alerts
- AI-drafted responses to every review
- Monthly rating report + competitor tracking
- We monitor & tune — it keeps working when tools change
FAQ
Common questions
01Is asking for reviews allowed by Google?
Yes — asking is allowed and normal. Not allowed: buying reviews, incentives, or review-gating. Our interception collects private feedback first but never blocks anyone from posting a review.
02How does it know when a job is done?
We connect a trigger that fits your workflow: booking tool, invoicing, calendar, a sheet row — or simply you sending "done" on WhatsApp. Zero new software to learn.
03What happens with unhappy customers?
They get a private feedback conversation and you get an instant alert — you fix the problem before it becomes a public 1-star. That alone pays for the system.
04Who answers incoming reviews?
AI drafts a personal response in your tone; you approve with one tap, or set 5-star reviews to auto-publish. Responding is itself a local-SEO ranking factor.
05Why so much cheaper than Podium or NiceJob?
Those platforms bundle full messaging suites most small businesses never open. Review Engine does one job extremely well, on automation infrastructure we already operate.
Next step
Your next job could be your next review
Sixty seconds in the chat — live within a week, first requests out the same day.