An agreed trigger
Use a supported booking or invoicing event, or a defined manual step. We agree the timing, audience and exclusions before sending anything.
SolutionMAX / ServicesCustomer review workflowsMake asking for feedback
Make asking for feedback
part of your process.
We can connect a completed job or appointment to a neutral review invitation. Every eligible customer gets the same invitation, with an optional private-feedback route available to everyone.
Tell us what you needEqual invitations
Invite eligible customers regardless of satisfaction. We do not buy reviews, offer incentives or restrict the public review link to happy customers.
Responses you review
Prepare draft responses for your approval and alert your team to feedback. You decide what is published. We do not promise a rating or a search ranking.
Before work beginsAgree the scope.
Agree the scope.
Know what you are buying.
This is an individually scoped service, not an unlimited review subscription. Platform access, messaging costs, maintenance and data-processing instructions are confirmed in the written offer.
We document the deliverables, price, timing, third-party costs and acceptance criteria. Changes need your agreement. The service terms and, where applicable, a data-processing schedule apply.
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